Ratings & Reviews
Resident Reviews
|Recommended: YesOverall, great location and quiet neighborhood — Great location between Columbus, and Delaware. Peaceful and safe community, quiet except when trains pass community is right by train tracks .
response from property -Thank you, Noah!
|Recommended: YesGreat — Lived here for nearly a full year and compared to my old place it is night and day difference. Staff are extremely friendly,helpful, professional, and flexable. Renewing my lease today
Steven, we are so glad you are enjoying your stay at The Lakes of Olentangy. Thank you for the review!
|Recommended: YesGreat Floorplans — I like the apartment complex
People are friendly and the floorplans are great.
The second floor apartments are great and not noisy at all.
I would recommend if you want to move to the Polaris neighborhood.
Thank you, Nina!
|Recommended: YesClean, affordable and easy to work with. — It’s clean, and comfortable. The neighborhood is child friendly and maintenance has always been easy to work with.
Thank you, Michaela! We appreciate the review.
|Recommended: YesBeautiful apartment with great storage and nice landscaping — The apartments are nicely finished and have high ceilings. One of the nicest places I've lived.
Thank you, Lydia!
|Recommended: YesClean property with good staff — It’s a nice complex especially for the price. You can tell the apartments aren’t as modernized as others but a great location and friendly neighborhood. I have only good things to say about CASTO
Thank you so much, Nicholas!
|Recommended: YesLoving it here — Be very happy here, we can hear neighbors sometimes and parking isn’t always great but I’ve never really had a complaint.
Thank you, Resha!
|Recommended: YesOutstanding Customer Service Every Time — Whether a staff member in the office or on the maintenance team, the level of customer service provided at this property is outstanding From Joe and Loren making sure my HVAC and smoke detectors are in top working order to Peggy and Amy guiding me through the Residents portal and making sure I'm ok during this health crisis, their genuine care and concern is appreciated so much. Thank you
Krystal, thank you so much for this review! We really appreciate your kind words.
|Recommended: YesAll is well — Its spacious and affordable. Neighbors are quite, and the staff is super helpful and friendly. Being located close to all in 2 miles Polaris
Thank you for the review!
|Recommended: YesGreat Apartments — Excellent staff and maintenance. Staff members are always the best and helpful. Keep up the good work
Thank you for the review! We appreciate it.
|Recommended: YesLove living here — Fantastic community. I've lived here 2 years and I've looked around at other places, and newer communities because I'm looking for something larger with another person moving in with me. After looking around this area, we both agreed we'd rather stay here, even if it has one less bathroom than we'd like in the garden unit, not the townhome . The residents are nice, quiet and polite with many who've lived here 10 years or more. The staff are all friendly and very helpful. The maintenance works really hard to maintain the community and does so very well. The only items I would like to see improvements on are the landscaping there are some dead trees and bushes that need removed replaced and the addition of some more doggie stops . There isn't a problem with dog waste, but the few stops that are in place are few and far between or in places that are sometimes hard to get to. Overall, this place is a wonderful and peaceful place to live.
Thank you, Julie, for the great review! We also appreciate the suggestions.
|Recommended: YesVery Nice — This has been one of the best places I've lived. I have no issues with the staff, maintenance or neighbors.
Thank you, Sarah!
|Recommended: YesFantastic place to reside on — It is absolutely the place I desired for and got it. Nice neighborhood, friendly and welcoming staff. Lucky to be part of it.
Thank you so much for the 5 star review! We appreciate it.
|Recommended: YesPeaceful, friendly and fun. — Peaceful, friendly and fun.
Thank you, Jeffrey! We appreciate the 5 star review!
|Recommended: YesQuite good — lovely community
Sophie, thank you so much for this review! We appreciate it.